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You cannot use FTP to access the top page. Please use software such as WinSCP.

Please contact the Hosting Team at the Network Business Office, Information Technology Initiative (it-room(at)iii.kyushu-u.ac.jp).. There is no need to submit a new application form.
*Please replace "(at)" above with "@"

Yes you can.

It's 25MB.

It's UTF-8.

No. If it does stop, we will notify the administrator by email.

You can also use an off-campus DNS server as long as it does not overlap with other DNS servers. However, if you use an off-campus DNS server, the DNS server must be located off-campus.

We ask that you select an administrator who is affiliated with Kyushu University.

Yes, it is. For security reasons, the hosting service restricts access to cPanel and file uploads from off-campus, and the restrictions will be lifted upon request from the hosting administrator.
If you need access from home or if a contractor needs access from off-campus, please apply using the form below:
https://forms.office.com/r/yiSGeMCp2c
The IP address for home access will be displayed by accessing the following URL:
https://www.cman.jp/network/support/go_access.cgi
Please note that this restriction will be lifted until the end of the fiscal year . If you need the restriction lifted in the following fiscal year and beyond, please let us know by March.

Hosting Server	hosting7.cc.kyushu-u.ac.jp (as of 2025.4)
OS	CloudLinux 8
Apache	2.4.63 (cPanel)
Perl	v5.26.3
PHP	v7.2 to v8.3 ...Can be changed in cPanel's "MultiPHP Manager"
Python	v3.6.8
MySQL	8.0.43
PostgreSQL	v10.23

f the file name is omitted, the following files will be displayed if they exist in the directory. If there are multiple files, the one with the lowest number takes precedence.

1. index.php
2. index.html
3. index.htm
4. index.cgi
5. index.shtml

There are two ways to install a server certificate:

1. You can use the certificate automatically provided by cPanel. This server certificate will be installed automatically the day after registering an FQDN to the DNS server.
   Also, if you are using a server certificate from NII or another vendor and it is due to expire within 72 hours, it will be automatically replaced with a cPanel certificate.
   To install it manually, check and select the target FQDN from cPanel's "SSL/TLS Status," then click "Run AutoSSL."
   If you are changing from an NII server certificate, please see Q14-1.
   Please note that it may take some time for the certificate to be installed.
   Also, this installation can only be applied once per day, so please be careful when uninstalling.

2. Kyushu University participates in the " Digital Certificate Issuance Service " run by the National Institute of Informatics (hereafter referred to as NII) , and accepts certificate applications for servers within Kyushu University.
   The contact point is ID-Room, Information Infrastructure Initiative.

Usage fees are paid annually, with the closing date being the end of October and billing processed with a payment deadline around early December. Any applications or changes made after the closing date will be billed from the following fiscal year.

Please follow the procedure below.

1. If you have installed a server certificate obtained from NII, follow the steps below to switch to the server certificate provided by cPanel.
   i) From "SSL/TLS" in cPanel, click "Manage SSL Sites."
   ii) Click "Uninstall" for the FQDN to which the NII server certificate is applied.
   iii) A confirmation message will appear; click "Continue."
   iv) Click "SSL/TLS Status" in cPanel again.
   v) Check the boxes at the beginning of all FQDNs registered in DNS, then click "Run AutoSSL" to install.
   Please note that it may take some time for the certificate to be applied.
   To avoid confusion, we recommend performing the "uninstall" procedure above overnight when access is low.
   Please note that this procedure only applies once a day, so please be careful when uninstalling.
2. Request the hosting staff to set up Shibboleth SP via the ID-Room, Information Infrastructure Inititative.
3. Create an .htaccess file in the directory where you want to perform Shibboleth authentication as follows:
   SSLRequireSSL
   AuthType shibboleth
   ShibRequireSession On
   require valid-user
   
4. Visit the site to verify Shibboleth authentication.

It can also be used by individual laboratories. The reason why the guidelines state that applications should be made by department or other organization is because we do not want to accept applications made by individuals, and that is why we ask that you write the name of the department head at the top of the application form.

cPanel's specifications prevent PHP files with group write permissions or PHP files in subdirectories with group write permissions from being executed. Changing the permissions to 755 or 701 will allow the file to work. The same applies to html files. If you do not change the permissions appropriately, you will receive the message "URL does not exist on the server."

For example, if you have an FTP account of yyyy@xxxx.kyushu-u.ac.jp, you can create a symbolic link as follows:
cd public_html
ln -s xxxx.kyushu-u.ac.jp/yyyy yyyy

Log in to your webmail with your email account and configure the following settings:

1. Click the address at the top and click Email Filters.
2. Click Create a new filter.
3. Set the following and click "Create".
   - Filter name: Enter an appropriate filter name - Rule: Select "Never delivered before" - Action: Select "Redirect to email" and enter "Forwarding email address"

For details, please refer to Basic Manual for Users (hosting7)

To set up SPF, add the following record to your DNS server:
domain_name.kyushu-u.ac.jp. 14400 IN TXT v=spf1 +ip4:133.5.12.212 +ip4:133.5.12.221 ~all
If you are setting up DKIM on all hosting, please set it up in "Email Deliverability" in cPanel.

By default, cPanel attempts to set up a server certificate for the domain prefix (such as www or cpcontacts), but if these are not registered in DNS, an email like this one will be sent to the administrator.
Since this is intentional, please ignore this email. To stop receiving this email, change the setting for "AutoSSL Notifications" in cPanel's "Contact Information" to "Disable AutoSSL event notifications."

The .well-known directory is used by the Auto-SSL feature, so please do not delete it.

The AutoSSL feature requires normal access to the .well-known directory in public_html. If files under .well-known cannot be accessed properly due to redirect settings such as .htaccess, automatic server certificate renewal will not be possible. If you have redirect settings, please review your settings.
There have been cases where automatic server certificate renewal has failed when Shibboleth authentication is used on the top page. In that case, please exclude the .well-known directory from the redirect target.

If domains not registered in DNS (such as mail.xxxx.kyushu-u.ac.jp or cpanel.xxxx.kyushu-u.ac.jp) are included in AutoSSL, certificate renewal may not be successful. Excluding unnecessary domains from AutoSSL in cPanel's "SSL/TLS Status" will enable automatic renewal.
If you need to renew your certificate urgently, you can manually renew it by running "Run AutoSSL." If it does not work, try again later and it will be successful. If it does not work, try again later and it will be successful.

The hosting service has the following limitations on sending emails:
Number of emails sent: 1,000 per hours Number of recipients per email (including cc and bcc): No limit

In ".htaccess" under the public directory, it can be used by setting a directive.
If you specify ".html" as the target in AddHandler application, php will be available with the .html extension.

We have confirmed that when attempting to open "Process outstanding requests" on the mailing list management screen, an error message stating "Bug in Mailman version 2.1.39" appears. This is likely a bug in the mailing list software, and as of July 2024, there is no fundamental solution. Please try the following workaround.
[Workaround] To avoid the error, go to the mailing list management screen → Language Options → Default language for this mailing list and change the default language to English.
The the management screen will change to English, email communication will not bebe affected.

Kyushu University Information Infrastructure Initiative Network Business Office Hosting Section (it-room(a)iii.kyushu-u.ac.jp)